Return Policy

🔄 Return Eligibility

At Waopiy, your satisfaction is our priority. If for any reason you're not completely satisfied with your order, we offer returns and exchanges under the following conditions:

• The item must be unused, in its original condition, and in its original packaging.

• Returns must be requested within 14 days of receiving your order.

• A proof of purchase (such as order confirmation or invoice) is required for processing.

🚫 Non-Returnable Items

Certain items are not eligible for return, including:

• Items marked as final sale.

• Opened or used personal care products.

• Customized or made-to-order items.

🔁 Exchanges

If you receive a damaged, defective, or incorrect item, please contact us within 7 days of receiving your order. We will happily replace the item or issue a full refund. In these cases, we may ask for photos of the item and packaging to quickly process your exchange or refund.

💰 Refund Process

Once your return is received and inspected:

• Approved returns will be refunded to the original payment method used.

• Refunds typically take 5–10 business days to process.

• Shipping costs are non-refundable, unless the return is due to an error on our part.

📦 Return Shipping

Customers are responsible for the cost of return shipping, unless the return is due to an error or defect on our part. To ensure your return is processed efficiently, we recommend using a traceable shipping service.

Return Address:
Waopiy
[Insert your return address here]

❓ Need Help?

If you have any questions or need assistance with your return, feel free to reach out to us at:
Email: servlink@waopiy.com