What are you looking for?

Terms of Service

These Terms of Service (the “Terms”) set forth the binding rules governing your access to and use of the Waopiy official website (the “Site”). By accessing, browsing, or engaging with the Site in any capacity, you unconditionally agree to comply with all provisions of these Terms, as well as our separate Privacy Policy—both of which govern your interaction with our brand and services. If you do not accept any part of these Terms, you must refrain from using the Site entirely.
 

Age Eligibility

 
Access to and use of the Site is restricted to individuals who have reached the legal age of majority in their country or jurisdiction of residence, or who are at least 18 years of age—whichever age requirement is higher. Your use of the Site constitutes a formal confirmation that you meet this eligibility criterion and possess the legal capacity to enter into and abide by these Terms.
 

Acceptable Site Usage

 
In using the Site, you agree to conduct all activities in full compliance with applicable local, national, and international laws and regulations. You further agree to avoid any conduct that interferes with, disrupts, or impairs the Site’s normal functionality, security, or operation. This includes, but is not limited to, refraining from using the Site for unlawful, fraudulent, or unauthorized purposes, and not attempting to gain unauthorized access to restricted sections of the Site, its hosting servers, or any proprietary systems or data associated with the Site.
 

Product Information Accuracy

 
Waopiy makes every reasonable effort to ensure that all product information displayed on the Site—including descriptions, specifications, pricing, and stock availability—is accurate, current, and complete at the time of publication. Despite our best efforts, however, typographical errors, omissions, or factual inaccuracies may occasionally occur. Waopiy reserves the sole and absolute right to correct any such inaccuracies, update product details, or adjust pricing at any time and without prior notice to users. We shall not be held liable for any errors in product information or any consequences arising from such errors.
 

Order Placement & Payment Terms

 
Submitting an order through the Site constitutes a binding offer to purchase the selected products on the terms and conditions outlined on the Site at the time of order placement. By placing an order, you confirm and warrant that all personal, shipping, and payment information you provide is true, complete, and accurate, and that you are the authorized holder of the selected payment method with full legal permission to use it for the transaction. Waopiy reserves the right, in our sole discretion, to cancel, refuse, or modify any order for any reason, including (but not limited to) suspected fraud, incorrect product pricing, insufficient inventory, or violations of these Terms.
 

Shipping & Delivery Provisions

 
Waopiy offers international shipping to a wide range of global destinations, with shipping costs, delivery timelines, and related logistics varying based on your delivery address and the shipping method selected at checkout. All detailed rules, policies, and information related to order processing, shipment tracking, delivery, and associated responsibilities are set forth in our dedicated Shipping Policy—incorporated into these Terms by reference. We encourage you to review the Shipping Policy carefully before placing an order to understand all applicable shipping terms.
 

Returns & Refund Guidelines

 
All matters pertaining to product returns, exchanges, refunds, and associated eligibility criteria are governed by our separate Return & Exchange Policy, also incorporated into these Terms by reference. This policy outlines the full conditions for valid returns, step-by-step procedures for initiating a return request, and our process for processing refunds or replacements. For complete details on your rights and our requirements, please refer to the Return & Exchange Policy published on the Site.
 

Intellectual Property Rights

 
All content, materials, and intellectual property displayed on the Site—including, but not limited to, text, copy, images, logos, graphics, product designs, and trademarks—is the exclusive property of Waopiy and is protected under applicable copyright, trademark, and other intellectual property laws worldwide. No part of the Site’s content may be copied, reproduced, distributed, modified, republished, uploaded, posted, or transmitted in any form or by any means (electronic, mechanical, or otherwise) without the prior express written consent of Waopiy. Any unauthorized use of the Site’s intellectual property constitutes a violation of these Terms and applicable law.
 

Limitation of Liability

 
To the fullest extent permitted by applicable law, Waopiy shall not be liable for any direct, indirect, incidental, special, consequential, or exemplary damages arising out of or in connection with your use of the Site, your access to or inability to access the Site, or any purchases made through the Site. This limitation applies to damages resulting from lost profits, lost data, service interruptions, or any other commercial damages or losses, even if Waopiy has been advised of the possibility of such damages. Nothing in these Terms shall limit our liability for fraud, gross negligence, or any other liability that cannot be limited under applicable law.
 

Indemnification Obligation

 
You agree to defend, indemnify, and hold harmless Waopiy, its parent companies, subsidiaries, affiliates, officers, directors, employees, agents, and licensors from and against any and all claims, demands, actions, losses, liabilities, damages, costs, and expenses (including reasonable attorney’s fees) arising out of or related to your use of the Site, your breach of these Terms, your violation of applicable laws or regulations, or any harm caused to third parties by your actions in connection with the Site. This indemnification obligation shall survive the termination of these Terms and your use of the Site.
 

Governing Law

 
These Terms of Service, and any dispute or claim arising out of or in connection with them (including their formation, interpretation, or enforcement), shall be governed by and construed in accordance with the laws of Indonesia. No conflict of law rules of any jurisdiction shall apply to override or modify this choice of law.
 

Modifications to the Terms

 
Waopiy reserves the right to update, revise, or modify these Terms at any time and in our sole discretion. Any changes to the Terms will be effective immediately upon being posted on this page of the Site, and the “Last Updated” date at the top of the page will be revised to reflect the date of the latest changes. Your continued use of the Site after any such changes are posted constitutes your unconditional acceptance of the revised Terms in full. We encourage you to review these Terms periodically to stay informed of any updates.
 

Contact Information

 
If you have any questions, concerns, or requests for clarification regarding these Terms of Service, please contact our support team at any time via the email address below:
 
Email: servlink@waopiy.com